Invoices, profile and password
Where your invoices live, how to change your details and password, and how to restart the tour.
My profile holds your account details, your password, your invoices and, on a trial, the button that restarts the guided tour.
1Open My profile
Click My profile in the header on any page.
2Edit your details
Click Edit fields, change name, company, position, phone or address, and save. The email address is your login and cannot be changed here; write to support if it has to move.
3Change your password
Current password, then the new one twice. At least eight characters.
4Download invoices
Every payment is listed under Billing history with the date, the plan and a PDF. Invoices are issued by Big Dreams Group and are also emailed at the time of purchase.
5Take the tour again
Trial accounts have a Product tour section with Take the tour again. It resets the tour and opens My events.
